House Rules
感謝您的入住並遵守以下酒店守則！
入住和退房
- 入住時間為下午3:00起。
- 退房時間最遲為中午12:00。
- 提早入住或延遲退房需視房間情況而定，將收取每小時HKD$100的額外費用。
押金
- 辦理入住時需支付HKD$1000的押金。現金或信用卡授權支付皆可（Visa、Mastercardd、銀聯或American Express）。
- 東房、南房及東南雙臥室海景複式套房的押金為HKD$2000。
禁煙政策
- 所有房間均為禁煙房。如發現吸煙味或煙頭，將收取HKD$2000的專業清潔費，恕不另行通知。
禁帶物品
- 房內禁止烹飪。
- 酒店範圍內禁止攜帶榴蓮。違規，例如在酒店房間內食用榴蓮，將被罰款HKD$1000。
空調使用
- 為保持空調系統最佳運作，請勿關閉空調或開窗。
損壞及賠償
- 如發現房間設施或床單損壞或有污漬，將按照相應情況收取賠償費。
協助服務
- 如需協助，請撥打0號聯絡前台。
Wi-Fi 連接
- Wi-Fi網絡名稱：「Tung nam lou art hotel」，無需密碼。
房卡歸還
- 退房時請將所有房卡交還至5樓前台，以完成退房程序。
Thank you for staying with us and following the house rules below!
Check-In and Check-Out
- Check-in time is from 3:00 PM onward.
- Check-out time is by 12:00 PM at the latest.
- Early check-in or late check-out is subject to room availability and will incur a charge of HKD$100 per hour.
Security Deposit
- A security deposit of HKD$1000 is required upon check-in. This can be paid in cash or authorized on a credit card (Visa, MasterCard, UnionPay, or American Express).
- For the East and South Rooms and Signature Penthouse Duplex Suite, a security deposit of HKD$2000 is required.
No Smoking Policy
- All rooms are non-smoking. If smoking odors or cigarette butts are found, a HKD$2000 professional cleaning fee will be charged immediately without further notice.
Prohibited Items
- No cooking is allowed inside the guest rooms.
- Durians are not allowed on hotel premises. A fine of HKD$1000 will be imposed for violations, such as consuming durian in hotel rooms.
Air Conditioning
- To maintain optimal function of the air-conditioning systems, please do not turn off the air conditioner or open any room windows.
Damage and Compensation
- If any room fixtures or linens are found damaged or stained, compensation fees will be charged accordingly.
Assistance
- For assistance, please dial 0 to contact the front desk.
Wi-Fi Access
- Wi-Fi network: "Tung nam lou art hotel". No password is required.
Keycards
- Please return all keycards to the 5/F front desk to complete your check-out process.